All Maxine products are constructed by hand using materials of the highest quality.

It is our intention not only to create beautiful shoes, but to ensure their longevity and durability through the correct use of this care guide.

For more information please contact us directly on CustomerCare@MaxineShoes.com and we will be very happy to assist you.

Keep your Maxine Shoes out of contact with alcohol, oils, solvents and water, including exposure to heavy rain.

If your shoes become wet, allow them to dry naturally, away from any direct source of heat.

Never attempt to clean your shoes with soap or water. We recommend to use leather care products where appropriate, carefully following the instructions below.

HOW TO STORE YOUR MAXINE SHOES

Always store your Maxine Shoes in their care bag placed inside the shoe box and out of direct sunlight and heat. Ensure shoes with crystals and/or hardware are stored in such a way the accessories are not pulling on any outer fabrication of the shoes.

HOW TO MAINTAIN THE SHAPE OF YOUR SHOES

It is only natural for the shape of the shoes to change over time. Not only will your Maxine Shoes mould to the shape of your own foot but they may stretch further with extensive wear.

To maintain the shape of your shoes we recommend stuffing the shoes with un-coloured tissue paper or using a shoe tree.

HOW TO MAINTAIN THE SOLES

The soles of your Maxine Shoes are made from smooth and delicate leather and will therefore be subject to marking upon first wear. This is a natural process and part of the normal wear of the shoes.

HOW TO MAINTAIN THE LINING

The lining of your Maxine Shoes is made from smooth leather. You can gently remove surface dirt on the lining of your shoes by using a clean damp cloth to wipe away any impurities. For shoes with suede lining you can use a soft suede brush to gently smooth the pile.

HOW TO MAINTAIN THE HEEL TIPS

With extensive wear the heel tips of your Maxine Shoes may naturally deteriorate. It is recommended to change the heel tips once they start to wear down, before the inner heel begins to show. This is important as having an unstable heel can lead to balancing issues and effect the shape of the entire shoe.

You can change your heel tips at a reputable cobbler. Should you require additional heel tips, please contact us on CustomerCare@MaxineShoes.com

HOW TO MAINTAIN YOUR ACCESSORIES

Maxine products are constructed by hand, including our anklets and the placement of our buckles.

Avoid contact with alcohol, oils and solvents. If the hardware happens to be in contact with water, pat dry with a cloth.

TIPS FOR CALF & NAPPA LEATHER

Calf leather is smooth and strong providing a light and durable upper for your shoes. As with all animal skins, leather will naturally wrinkle and soften with age. You can gently remove surface dirt by using a clean, dry, soft cloth.

A neutral leather conditioner can be used to maintain the softness of the leather however ensure this is spot tested and the shoes are thoroughly dry and clean before use.

TIPS FOR SUEDE

Suede is favoured for its warm, velvety feel and high absorbency of rich colours. It is natural for colour variations to appear due to the rub of the leather. You can gently remove surface dirt and unify the pile of the fabrication by using a soft suede brush. To maintain richness of colour, ensure the shoes are stored in their care bags away from any direct light or heat.

A waterproofing spray may help protect the suede from light water contact. Always spot test products first to ensure colourfastness.

TIPS FOR SATIN

Our luxuriously smooth satin is sourced and inspected for the highest quality, lustre and durability. Being a naturally delicate fabric, we recommend avoiding contact with sharp or abrasive objects and surfaces that may cause the satin to pull or tear.

Contact with liquid may cause satin to stain and therefore it is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.

A waterproofing spray may help protect the satin from light water contact. Always spot test products first to ensure colourfastness.

TIPS FOR VELVET

The ever-luxurious velvet has a soft, dense pile and a lustrous sheen. Occasionally, subtle colour variations may occur due to the rub of the pile or on folds or corners of the shoe structure. You can gently remove surface dirt by using a clean, dry, soft cloth. You can lift the velvet pile by gently steaming the outer fabrication.

Do not apply any leather care products to your velvet shoes.

TIPS FOR LINEN, COTTON AND CANVAS

Natural, woven fabrications such as linen, cotton and canvas provide a durable and strong upper material. It is not unusual for natural fibres to fade over time, so we recommend avoiding prolonged exposure to sunlight or strong light. When not in use ensure the shoes are stored in their care bags away from any direct light or heat.

Linen, cotton and canvas are highly absorbent so contact with liquid may cause these fabrications to stain. It is important to keep your shoes safe from heavy rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.

TIPS FOR LACE

A wedding favourite, lace is a light, open weave fabrication known for its elegant yet delicate nature. It is important to avoid contact with sharp or abrasive objects and surfaces that may catch in the fabric’s open structure.

Contact with liquid may cause lace to stain. It is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.

Kindly note that Maxine Shoes has made these recommendations as a courtesy to those wishing to care for our products. Customers who follow these guidelines are solely responsible for the result.